1.Q: Are you a manufacturer or trading company?
A:
We are a professional manufacturer of connectors and electric push rods, with our own factory and trading company.
2.Q: Do you have a catalogue? Can you send me the catalogue to have a check of all your products?
A: Yes, you can contact us online or send an email to get the catalog.
3.Q: I can't find the product on your catalogue, can you make this product for me?
A: Our catalog displays most of our products, but not all of them. So, please tell us what products you need and how many you want. If we don't have it, we can also design and make a new mold for your reference. Making a regular mold takes about 35-45 days.
4.Q : I need your price list of all your products, do you have a price list?
A: Of course, we will send you a price list of popular products, but we do not have a price list for all products. Because we have too many types of connectors and we also accept customization, it is difficult to list all the prices. And the price always changes due to material costs and quantities. If you could provide us with a list of all the items needed, we would carefully confirm each one and provide you with specifications and price lists.
5.Q : Can you provide samples? Are the samples free?
A: For small package, send it by Express, such as DHL,FedEx,UPS,TNT,EMS. That's a?Door to Door service. For big packages, can send them by Air or By sea. We use standard export carton.We will be responsible to any product damage caused on delivery.
6.Q: Can you make customized products and customized packing? Do you accept ODM/OBM?
A: Yes. We have customized many products and packaging for our clients. There is no problem placing your logo or other information on the packaging. We accept ODM/OBM orders, welcome to call!
7.Q: What about your delivery time?
A: Inventory items will be shipped within 1 day, and customized items will be shipped within 5-7 days.
8.Q: How to ship my order?
A: For small packages, we will send them through courier services such as DHL, FedEx, UPS, TNT, EMS. This is a door-to-door service. For large packages, we can air or sea freight. We use standard export carton, and we will be responsible for any product damage caused during delivery.
9.Q: What kind of payment do you accept?
A: We accept T/T(Wire transfer), Western Union and Paypal.
10.Q : How about your company quality control?
A: We strictly adhere to ISO9001 IQCOQCIPQC. QA employees account for 10% of our quality department, and CCD testing is gradually being used in our company.
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